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2020?lpl???????skt?

Friday, May 01, 2020

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KINGSTON, Jamaica — Business process outsourcing (BPO) company, Alorica Jamaica says it has spent over $80 million towards the welfare of its team members, many of whom are unable to work in light of the growing COVID-19 crisis.

The company became the centre of national attention after a large number of positive COVID-19 cases were linked to its Portmore location.

To date, over 200 employees the facility have been infected by the virus.

The company said it recently gave employees a care package of J$13,500 per person, for the purchase of essentials like food and water.

“That intervention has so far totalled approximately $36 million (US$270,000). The roughly $44 million (US$330,000) remaining was allocated to cover full salaries and other interventions,” the company said in a statement.

Alorica also pledged to continue providing medical insurance coverage for all participating team members through the company's health plan.

The company said while the Portmore and Kingston sites remain closed, it will continue to focus on the safety and well-being of the 3,000 team members as the COVID-19 pandemic continues to disrupt countries.

“It is our ongoing commitment to Jamaica and our employees to do everything we can to help during this crisis. We remain in complete solidarity with the people and Government of Jamaica as we combine our collective efforts to fight this threat together as one country. The health and well-being of our entire Alorica team is our highest priority. For this reason, we have and will continue to explore all possible ways in which we can support them to help alleviate the challenges that they and their families may be facing right now.”

Alorica recently reiterated that they had fully cooperated with all enquiries and inspections of the Ministry of Health and Wellness and remained confident that their facilities and operations met and exceeded government requirements.

A thorough Ministry of Health and Wellness health inspection on April 1 confirmed that the Portmore facility fully met and complied with established health protocols.

After receiving confirmation that one of their employees tested positive for COVID-19 at the Portmore location, on Friday April 10, the company closed the site in a bid to stop the spread of the virus within the community.


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